Privacy Policy – Naiko

This Privacy Policy describes how Naiko (operated by MJ ECOM LLC) collects, uses, and protects your personal information when you visit or make a purchase on www.naiko-beauty.com.

By using our website, you agree to the terms outlined below.

1. Company Information

MJ ECOM LLC
Registered in the United States, State of New Mexico
Head office: Albuquerque, New Mexico, USA
Email: support@naiko-beauty.com

2. Information We Collect

We collect different categories of personal information to process your orders and improve your experience.

Information You Provide Directly

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely by Shopify or your payment provider)

• Any details sent when contacting customer support

Information Collected Automatically

When you browse our website, we automatically receive:

• IP address

• Device type

• Browser type

• Pages viewed

• Time spent on the website

• Cookies and tracking data

This helps us optimize the site and personalize your experience.

3. How We Use Your Information

We use your personal data to:

• Process, prepare, and ship your orders

• Send order confirmations and delivery updates

• Provide customer service

• Improve our website and services

• Prevent fraud and protect our platform

• Send marketing emails (only if you have opted in)

We never sell your data.

4. Sharing Your Information

We share your information only with trusted third parties necessary for providing our services:

Service Providers

• Shopify (hosting and checkout)

• Payment processors (Stripe, PayPal, etc.)

• Shipping partners & carriers

• Email marketing platforms (if subscribed)

These partners may access your information only to perform their services.

Legal Obligations

We may disclose information if required by law or to protect our rights (fraud prevention, compliance, etc.).

5. Cookies & Tracking Technologies

Naiko uses cookies to:

• Enable essential website functions

• Analyze visitor behavior

• Improve site performance

• Personalize your experience

• Deliver targeted advertisements

You can disable cookies in your browser settings at any time.

6. GDPR Rights (EU/UK Customers)

If you reside in the European Union or United Kingdom, you have the right to:

• Access your personal data

• Request corrections

• Request deletion of your data

• Limit or object to data processing

• Request data portability

• Withdraw consent at any time

To exercise these rights, email us at: support@naiko-beauty.com

7. Data Retention

We retain your personal information only as long as necessary for:

• order fulfillment,

• legal and accounting requirements,

• resolving disputes,

• improving our services.

Order information is typically retained for 5 years for legal compliance.

8. Security

We use appropriate technical and organizational measures to protect your data, including:

• SSL encryption

• Secure payment gateways

• Restricted internal access

Although we take security seriously, no online system is completely risk-free.

9. Links to Third-Party Services

Our website may contain links to external websites (e.g., carriers, review platforms).
We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated revision date.

11. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact:

📧 support@naiko-beauty.com
MJ ECOM LLC – Albuquerque, New Mexico, USA